Accessibility Statement

Last updated: 26 December 2025

At eRated, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals.

Our Commitment

eRated aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at the AA level. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Standards

We strive to meet the following WCAG 2.2 AA criteria:

• Perceivable: Information and user interface components must be presentable to users in ways they can perceive
• Operable: User interface components and navigation must be operable
• Understandable: Information and the operation of user interface must be understandable
• Robust: Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

Accessibility Features

Our website includes the following accessibility features:

Keyboard Navigation

• All interactive elements can be accessed using only a keyboard
• Clear focus indicators for keyboard navigation
• Logical tab order throughout the site

Screen Reader Support

• Semantic HTML structure for better screen reader interpretation
• Alternative text for images and visual content
• ARIA labels where appropriate to enhance screen reader experience

Visual Design

• Sufficient color contrast ratios for text and interactive elements
• Text that can be resized up to 200% without loss of functionality
• Responsive design that works on various screen sizes and devices
• Clear visual hierarchy and consistent navigation

Content Structure

• Clear headings and subheadings for content organization
• Descriptive link text that makes sense out of context
• Forms with proper labels and error messages
• Content that is readable and understandable

Known Limitations

While we strive to ensure accessibility, we are aware that some areas of our website may need improvement. We are actively working to address these issues and improve the overall accessibility of our platform.

Some third-party content or tools integrated into our site may not fully conform to WCAG 2.2 AA standards. We are working with our partners to improve accessibility where possible.

Feedback and Reporting Issues

We welcome your feedback on the accessibility of eRated. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

• Email: accessibility@erated.co.uk (or your contact email)
• Subject Line: "Accessibility Issue" or "Accessibility Feedback"

When reporting an accessibility issue, please include:

• The URL of the page where you encountered the issue
• A description of the problem
• Your device and browser information (if relevant)
• Any assistive technology you are using

We aim to respond to accessibility feedback within 5 business days and will work to address reported issues promptly.

Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our website and make improvements to enhance accessibility. This includes:

• Regular accessibility audits and testing
• User testing with people who use assistive technologies
• Training for our team on accessibility best practices
• Staying updated with WCAG guidelines and accessibility standards

Assistive Technologies

Our website is designed to work with common assistive technologies, including:

• Screen readers (e.g., NVDA, JAWS, VoiceOver)
• Screen magnification software
• Voice recognition software
• Keyboard-only navigation
• Browser accessibility features and extensions

Alternative Formats

If you need information from our website in an alternative format, please contact us. We will do our best to provide the information in a format that is accessible to you.

Third-Party Content

Some content on our website may be provided by third parties (e.g., embedded videos, external links, affiliate retailer pages). We cannot guarantee the accessibility of third-party content, but we encourage our partners to maintain accessible websites.

Compliance Status

We are actively working to achieve WCAG 2.2 AA compliance. Our website is partially compliant, and we are continuously improving accessibility. We aim to achieve full compliance and will update this statement as we make progress.

Legal Requirements

This accessibility statement is provided in accordance with:

• The Equality Act 2010 (UK)
• Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (where applicable)
• WCAG 2.2 Level AA standards

Contact Us

If you have questions, concerns, or need assistance accessing any part of our website, please don't hesitate to contact us. We are committed to making eRated accessible to everyone.

This accessibility statement will be reviewed and updated regularly to reflect our ongoing commitment to accessibility.